Payment expired. Please help

taiwan.stiletto's Avatar

taiwan.stiletto

11 Jul, 2017 01:19 AM

Due to recent volume of bitcoin network bitcoin transactions are unpredictable and 2 of my payments using your service had expired.
I just saw another post here with the same issue and the following are the information needed. Kindly check and credit these two payments accordingly:

Payment to PSI-Pay Ltd 1) 1DxhZjLFNRuiGH1XpsN14dnc4ueiz9vc6X 0.0077 BTC 65 CONFIRMATIONS
https://explorer.spectrocoin.com/address/1DxhZjLFNRuiGH1XpsN14dnc4ueiz9vc6X

Payment to PSI-Pay Ltd 2) 1JuVNFWvnQRUBjTg41kkHZSq5yScviJ9Ck 0.0177 BTC 65 CONFIRMATIONS
https://explorer.spectrocoin.com/address/1JuVNFWvnQRUBjTg41kkHZSq5yScviJ9Ck

  1. 1 Posted by okan fidan on 11 Jul, 2017 05:05 PM

    okan fidan's Avatar

    please fasstt....

  2. Support Staff 2 Posted by julien on 11 Jul, 2017 07:27 PM

    julien's Avatar

    Hello,

    These addresses do not exist in our system. Please contact Psi-Pay for a resolution as we have found no corresponding invoice with the information you have provided.

    -Julien

  3. 3 Posted by Okan Gates on 11 Jul, 2017 07:38 PM

    Okan Gates's Avatar

    Hi,

    i with bitcoin pay 10 usd.

    this is my payment link.

    https://gateway.gocoin.com/invoices/22ec4a86-d403-4737-93e3-03efbc17dfa5

    why i dont see my balanca 10 usd

    ________________________________
    Gönderen: julien <[email blocked]>
    Gönderildi: 11 Temmuz 2017 Salı 22:28:00
    Kime: [email blocked]
    Konu: Re: Payment expired. Please help [Problems #12074]

  4. 4 Posted by Okan Gates on 12 Jul, 2017 07:01 AM

    Okan Gates's Avatar

    I still waiting confirmation payment......

    ________________________________
    Gönderen: Okan Gates <[email blocked]>
    Gönderildi: 11 Temmuz 2017 Salı 22:38:41
    Kime: julien
    Konu: Ynt: Payment expired. Please help [Problems #12074]

    Hi,

    i with bitcoin pay 10 usd.

    this is my payment link.

    https://gateway.gocoin.com/invoices/22ec4a86-d403-4737-93e3-03efbc17dfa5

    why i dont see my balanca 10 usd

    ________________________________
    Gönderen: julien <[email blocked]>
    Gönderildi: 11 Temmuz 2017 Salı 22:28:00
    Kime: [email blocked]
    Konu: Re: Payment expired. Please help [Problems #12074]

  5. Support Staff 5 Posted by julien on 12 Jul, 2017 11:30 PM

    julien's Avatar

    This invoice is marked as complete and the merchant should be completing it as normally.

  6. julien closed this discussion on 12 Jul, 2017 11:30 PM.

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