Transaction did not confirm - need a refund 0.0613 LTC

Nolan's Avatar

Nolan

08 Feb, 2018 01:10 AM

I was sending LTC for a payment through HitBTC and it expired before the payment was sent. I do not know if my refund wallet will work or not... can I have some help please

  1. Support Staff 1 Posted by julien on 08 Feb, 2018 10:28 PM

    julien's Avatar

    Can you send us the txid or the payment address so we can locate the invoice?

  2. 2 Posted by Nolan on 08 Feb, 2018 10:43 PM

    Nolan's Avatar

    LZUBvYbARMkYkv2uq8uexTvcrezmsf5xqf was the address I needed to send it to. The hash of my transaction was b95c923b0c3f67f3b1cac26afd6a1e1e66e974c336a9dccab22d950569cd96c6 (it's the top payment shown on the right)

  3. Support Staff 3 Posted by julien on 08 Feb, 2018 10:48 PM

    julien's Avatar

    Can you provide a refund wallet address please?

  4. 4 Posted by Nolan on 08 Feb, 2018 10:50 PM

    Nolan's Avatar

    if you can send to coinbase: LT8r58R1Ackv2izVcVudFUjVU4B8VqDrdf

  5. Support Staff 5 Posted by julien on 09 Feb, 2018 06:36 AM

    julien's Avatar

    The refund has been initiated and should clear within 48 hours

  6. 6 Posted by nolan on 12 Feb, 2018 11:52 AM

    nolan's Avatar

    nope, still don't have the refund... new address La6XWkdJw2UDALBdwgG3SWtyQq9M56KSU1

  7. Support Staff 7 Posted by julien on 12 Feb, 2018 07:16 PM

    julien's Avatar

    Hi Nolan,

    I checked the invoice again and looks like it was set approved this morning by the merchant. Once the refund has been initiated, we can not change the address.

Discussions are closed to public comments.
If you need help with GoCoin Helpdesk please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac