Transaction did not confirm - need a refund 0.0613 LTC

Nolan's Avatar


08 Feb, 2018 01:10 AM

I was sending LTC for a payment through HitBTC and it expired before the payment was sent. I do not know if my refund wallet will work or not... can I have some help please

  1. Support Staff 1 Posted by julien on 08 Feb, 2018 10:28 PM

    julien's Avatar

    Can you send us the txid or the payment address so we can locate the invoice?

  2. 2 Posted by Nolan on 08 Feb, 2018 10:43 PM

    Nolan's Avatar

    LZUBvYbARMkYkv2uq8uexTvcrezmsf5xqf was the address I needed to send it to. The hash of my transaction was b95c923b0c3f67f3b1cac26afd6a1e1e66e974c336a9dccab22d950569cd96c6 (it's the top payment shown on the right)

  3. Support Staff 3 Posted by julien on 08 Feb, 2018 10:48 PM

    julien's Avatar

    Can you provide a refund wallet address please?

  4. 4 Posted by Nolan on 08 Feb, 2018 10:50 PM

    Nolan's Avatar

    if you can send to coinbase: LT8r58R1Ackv2izVcVudFUjVU4B8VqDrdf

  5. Support Staff 5 Posted by julien on 09 Feb, 2018 06:36 AM

    julien's Avatar

    The refund has been initiated and should clear within 48 hours

  6. 6 Posted by nolan on 12 Feb, 2018 11:52 AM

    nolan's Avatar

    nope, still don't have the refund... new address La6XWkdJw2UDALBdwgG3SWtyQq9M56KSU1

  7. Support Staff 7 Posted by julien on 12 Feb, 2018 07:16 PM

    julien's Avatar

    Hi Nolan,

    I checked the invoice again and looks like it was set approved this morning by the merchant. Once the refund has been initiated, we can not change the address.

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