i have paid and got plus 6+ confirmations but it says invoice expired

ahmed's Avatar

ahmed

11 Mar, 2018 04:38 PM

trans number fb6b6769ce3c979c2d1dfd79b303bd1352e381a9d6f54f774840c5f3f530271a
wallet 12KqhAzuN4ho1fMswEaaSeBA6fbd92Mbz9
site popads.net

  1. Support Staff 1 Posted by julien on 12 Mar, 2018 08:11 PM

    julien's Avatar

    The invoice is marked as merchant review which means the merchant needs to take action on it to resolve. Please contact popads and reference the invoice number c00b3978-485b-498f-b4bf-2cfac31473ec

  2. 2 Posted by ahmed on 14 Mar, 2018 01:11 PM

    ahmed's Avatar

    hi i did contact the support they told me that the payment gateway shill give you refund
    i maid 2 payments that wasent credited to my account the info about the payments is attached pls fix it asap thanks
    my btc adress is 12KqhAzuN4ho1fMswEaaSeBA6fbd92Mbz9

  3. Support Staff 3 Posted by julien on 14 Mar, 2018 07:48 PM

    julien's Avatar

    Hello,

    We have initiated the refund back to the address: 12KqhAzuN4ho1fMswEaaSeBA6fbd92Mbz9

  4. julien closed this discussion on 14 Mar, 2018 07:48 PM.

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