paid for service on Oranum

Victor's Avatar

Victor

15 Mar, 2018 08:14 PM

I paid for a service on the Oranum website with bitcoin. The transaction is confirmed, but I still have not received any confirmation from the website. So I've paid, and still have not received my service.

sent to:
3JgvsaxZyaMM3kN1Hx8R5BacpRD3ZvaUSJ

amount: .0049 btc

transaction ID and info of confirmation:
http://live.blockcypher.com/btc/tx/3d82240ba4c5eaa243a2e6a64db867ad97537b1dd6508953e2cfd864d671100a/

  1. Support Staff 1 Posted by julien on 16 Mar, 2018 04:58 PM

    julien's Avatar

    Hi Victor,

    I reviewed the invoice and can see it is marked for merchant review in order to complete but the merchant has not done so. Have you reached out to them for a solution?

  2. 2 Posted by Victor Nubiles on 17 Mar, 2018 04:59 AM

    Victor Nubiles's Avatar

    Hi Julien, Yes i contacted them and they couldn't figure it out. So that is why I contacted you to help me resolve my problem. Thank you.

    Sent: Friday, March 16, 2018 at 6:58 AM
    From: julien <[email blocked]>
    To: [email blocked]
    Subject: Re: paid for service on Oranum [Problems #15692]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: julien (Support staff)

    Hi Victor,

    I reviewed the invoice and can see it is marked for merchant review in order to complete but the merchant has not done so. Have you reached out to them for a solution?

    On Thu, Mar 15 at 01:14 PM PDT, Victor wrote:

    I paid for a service on the Oranum website with bitcoin. The transaction is confirmed, but I still have not received any confirmation from the website. So I've paid, and still have not received my service.

    sent to:
    3JgvsaxZyaMM3kN1Hx8R5BacpRD3ZvaUSJ

    amount: .0049 btc

    transaction ID and info of confirmation:
    http://live.blockcypher.com/btc/tx/3d82240ba4c5eaa243a2e6a64db867ad97537b1dd6508953e2cfd864d671100a/

    Having trouble reading this? View this discussion online: paid for service on Oranum.

    Reply with #ignore to stop receiving notifications for this discussion.


  3. Support Staff 3 Posted by julien on 19 Mar, 2018 08:53 PM

    julien's Avatar

    Hi Victor,

    The merchant has marked the invoice as complete which means they should be completing the order as normal.

  4. julien closed this discussion on 19 Mar, 2018 08:53 PM.

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