log in prb

andrei's Avatar

andrei

05 Apr, 2018 08:02 PM

Hello There,
I am Andrei,co founder of bit2me.com and bitphone,y have a account with you guys since 2015 y try several times to log in but is imposible.
What is the prb?

  1. Support Staff 1 Posted by julien on 05 Apr, 2018 11:01 PM

    julien's Avatar

    Hello Andrei,

    You were unable to login because that account was marked as abandoned and subsequently disabled. I have re enabled the account you can login but in order to have invoice creation be successful, you will need to submit new KYC documentation. Will you be able to do that?

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