log in not working

Alexander Eaton's Avatar

Alexander Eaton

08 Apr, 2018 07:56 PM

Need to access my account to get my money out keeps saying gocoin has encountered a problem when logging in Screen shot attached

  1. Support Staff 1 Posted by julien on 09 Apr, 2018 06:51 PM

    julien's Avatar

    Hi Alex,

    It looks like your account was marked as abandoned due to being inactive. I have re enabled it so you should be able to login now.

    -Julien

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