Payments bigger then 100 EUR

Matej's Avatar

Matej

03 Aug, 2018 08:53 AM

Hello,

please can you help me with this. We are selling articles more expensive then 100 EUR, and the integration in Woocommerce does not allow to make orders more then 100 EUR. The error message is:

Cannot create invoice. base_price Invoice price cannot exceed current equivalent of 100.

How can we raise this limit?

Thank you
Best regards

Matej
PLENUS d.o.o.

  1. Support Staff 1 Posted by julien on 03 Aug, 2018 06:13 PM

    julien's Avatar

    Hello Matej,

    To increase your limit, you will need to add KYC documentation to your merchant profile.

    Here is what you will be required:

    dentity- A photo of the account owner holding their Government issued Id. If the Id is not clearly legible, please upload a scan as well

    Corporate- A certified copy of a business document. Articles of organization, tax id certificate etc. Proof of address from a bill is also acceptable.

Discussions are closed to public comments.
If you need help with GoCoin Helpdesk please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac