Bitcoin transaction not going through

Dan's Avatar


22 Aug, 2018 07:13 AM


Yesterday we attempted to make a BTC deposit to the merchant PopAds through your platform. The funds still have not been credited, but the transaction already has upwards of 100 confirmations on the blockchain:

Popads support has not been responsive so we would like to request a refund from your side if you can confirm the funds went through.

Attached is proof of payment and invoice ID.

  1. Support Staff 1 Posted by julien on 22 Aug, 2018 06:00 PM

    julien's Avatar


    There was another open ticket regarding this issue, but I will also inform you that we have contacted PopAds and are working on a solution.


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