Have not received refund for cancelled payment.

John Taylor's Avatar

John Taylor

26 Sep, 2018 05:03 AM

invoice: 35icjHZRUe19gLHvZe77huLb6WUShvwzr2
txid: 27dd9ef430c0cff9e4b5733b5c48de8d58f94ff35551e9b23c2285399b1913d2
Return : 3Prm74tsCMJ6avi59UQUDkbjiYKnwRhxxW

I tried using playerauctions support but they haven't helped at all.

  1. Support Staff 1 Posted by julien on 27 Sep, 2018 05:11 AM

    julien's Avatar

    The refund has been initiated by PA and we should have it processed within 24 hours.

  2. 2 Posted by John Taylor on 27 Sep, 2018 05:22 AM

    John Taylor's Avatar

    Thank you.

  3. Support Staff 3 Posted by GoCoin DevTeam on 27 Sep, 2018 06:11 PM

    GoCoin DevTeam's Avatar

    Hi John

    A refund for this invoice is pending in our system, but it is to an address that differs from the address you reference above as your 'Return' address.

    Refund scheduled for today is 0.0212232 BTC to 3Jh1HrBzMVN5biALpbfrjTQkMm5M3CJGsj.

    We want to ensure there is no mix up before sending out your refund. Please confirm that you own/control this address.

    Regards,
    The GoCoin Team

  4. 4 Posted by John Taylor on 27 Sep, 2018 10:18 PM

    John Taylor's Avatar

    I do control this refund address. Thank you.

  5. 5 Posted by John Taylor on 27 Sep, 2018 10:25 PM

    John Taylor's Avatar

    Will i be receiving the refund today/tonight?

  6. Support Staff 6 Posted by GoCoin DevTeam on 27 Sep, 2018 10:31 PM

    GoCoin DevTeam's Avatar
  7. GoCoin DevTeam closed this discussion on 27 Sep, 2018 10:31 PM.

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