I can't transfer my Bitcoins

terrisse.jeanbernard's Avatar

terrisse.jeanbernard

06 Oct, 2018 02:34 PM

Hi, i started using GoCoin in order to buy a gaming account on playerauctions.com

While doing that, as a newbie, i made a invoice on gocoin and paid it with my coinbase account.

So now i got a big problem, i got 64 US (0.0097 BTC) on my gogoin account, and i cant withdraw it to my wallet (coinbase) or transfer it to my bank account.
As i seem to understand, they need me to have 1000$ Us in order to do a transfer.

What can i do to get my monney that is stored on GoCoin? I feel like i got scammed right now.

  1. Support Staff 1 Posted by GoCoin DevTeam on 06 Oct, 2018 06:53 PM

    GoCoin DevTeam's Avatar

    We initiated a payout for your account and it will be paid out by close of business Monday. The address on record is 3JYxiUJR1ojUscwMMFFky5A7qqPRqSwhie.

    We are a payment processor for merchants. Customers buying products or services from our merchants do not need a GoCoin account. There seems to be a lot of confusion with PlayerAuctions implying this is the case.

  2. GoCoin DevTeam closed this discussion on 06 Oct, 2018 06:53 PM.

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