Gateway Server Error - Error status 422 message - Invalid invoice parameters

Brummelli's Avatar

Brummelli

07 Nov, 2018 06:20 AM

Hello Team,

I have integrated GoCoin into my shopify website. I tried to do a test checkout but obtained the error Gateway Server Error - - Error status 422 message - Invalid invoice parameters.

Could you assist?

Kind regards,
Brummelli

  1. Support Staff 1 Posted by GoCoin DevTeam on 07 Nov, 2018 10:53 PM

    GoCoin DevTeam's Avatar

    Hello

    We recently updated our gateway payment flow, but it is not working properly for Shopify merchants. We set your account to use our legacy gateway. Please try creating a new invoice and testing the payout process.

    Let us know if that works.

  2. 2 Posted by Brummelli Suppo... on 12 Nov, 2018 04:09 PM

    Brummelli Support's Avatar

    Hello Team,

    Still having the same error.

    Managing Partner
    Brummelli DWC-LLC

  3. Support Staff 3 Posted by julien on 12 Nov, 2018 10:10 PM

    julien's Avatar

    Hello,

    I updated your payment settings slightly. Please try again to create an invoice.

  4. 4 Posted by Brummelli Suppo... on 13 Nov, 2018 07:18 AM

    Brummelli Support's Avatar

    Hello,

    Still having the same issue.

    Regards,
    Veneith

    Managing Partner
    Brummelli DWC-LLC

  5. Support Staff 5 Posted by GoCoin DevTeam on 13 Nov, 2018 08:59 PM

    GoCoin DevTeam's Avatar

    We checked the logs and there is a message stating 'invalid base price currency'. What currency are you using to place orders?

  6. 6 Posted by Brummelli Suppo... on 14 Nov, 2018 02:35 AM

    Brummelli Support's Avatar

    Hello Team,

    My base currency is AED , United Arab Dirhams.

    Sent from my iPhone

  7. Support Staff 7 Posted by GoCoin DevTeam on 14 Nov, 2018 06:19 PM

    GoCoin DevTeam's Avatar

    We currently do not have support for that currency. We will investigate ASAP if we can add it and price for it.

  8. Support Staff 8 Posted by GoCoin DevTeam on 14 Nov, 2018 07:07 PM

    GoCoin DevTeam's Avatar

    We added support for AED. Please try again and let us know how it goes.

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