Merchant Account not VERIFIED

Lee Sze Hoo's Avatar

Lee Sze Hoo

10 Nov, 2017 06:05 AM

Hi,

I have applied to verify my merchant account on 24th Oct and I have received no news after that.
May I know when it will be verified?

Thank you for your assistance.

  1. Support Staff 1 Posted by julien on 10 Nov, 2017 09:36 PM

    julien's Avatar

    Hi Lee,

    We encountered some issues during that time with KYC tracking due to an internal bug. I would be happy to check on this and see what happened.

    What is the name of your merchant account?

    -Julien

  2. 2 Posted by Famazing Deals on 11 Nov, 2017 02:15 AM

    Famazing Deals's Avatar

    ​Hi Julien,

    Thanks for the response.

    The email is [email blocked].
    The name is Clickz Internet Trading.

    Thank you.​


    Thank you and have a famazing day!

    Best regards,
    Josh @ Famazing Deals

  3. Support Staff 3 Posted by julien on 14 Nov, 2017 07:01 PM

    julien's Avatar

    Hi Josh,

    Yes it does look like these docs were uploaded during the time we were experiencing an issue. Can we ask that you upload them again?

    -Julien

  4. 4 Posted by Famazing Deals on 15 Nov, 2017 03:52 AM

    Famazing Deals's Avatar

    Hi Julien,

    I have reuploaded all the documents.

    Please check.

    Thank you.


    Thank you and have a famazing day!

    Best regards,
    Josh @ Famazing Deals

  5. Support Staff 5 Posted by julien on 15 Nov, 2017 10:50 PM

    julien's Avatar

    Thank you Josh for reuploading! You are all set

  6. 6 Posted by Famazing Deals on 16 Nov, 2017 02:03 AM

    Famazing Deals's Avatar

    Thank you Julien!


    Thank you and have a famazing day!

    Best regards,
    Josh @ Famazing Deals

  7. julien closed this discussion on 27 Nov, 2017 02:08 AM.

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