Merchant Account Not Verified

Heidi Khoshtaghaza's Avatar

Heidi Khoshtaghaza

18 Feb, 2018 06:54 PM

Hi,

I uploaded my KYC documents a week ago and I haven't heard anything further. Please can you let me know if you have reviewed my documents and if so do you need any further information.

Many Thanks
Heidi

  1. Support Staff 1 Posted by julien on 19 Feb, 2018 10:43 PM

    julien's Avatar

    Hello Heidi,

    Apologies for the delay. Documents can take up to 72 hours to review and verify during the business week and weekends and Holidays can also impact the review time.

    We have approved your documentation as of today

  2. julien closed this discussion on 19 Feb, 2018 10:43 PM.

Discussions are closed to public comments.
If you need help with GoCoin Helpdesk please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac