Merchant Account Not Verified

Heidi Khoshtaghaza's Avatar

Heidi Khoshtaghaza

18 Feb, 2018 06:54 PM


I uploaded my KYC documents a week ago and I haven't heard anything further. Please can you let me know if you have reviewed my documents and if so do you need any further information.

Many Thanks

  1. Support Staff 1 Posted by julien on 19 Feb, 2018 10:43 PM

    julien's Avatar

    Hello Heidi,

    Apologies for the delay. Documents can take up to 72 hours to review and verify during the business week and weekends and Holidays can also impact the review time.

    We have approved your documentation as of today

  2. julien closed this discussion on 19 Feb, 2018 10:43 PM.

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