New Merchant

Richard Homann's Avatar

Richard Homann

31 May, 2018 09:56 PM

I recently opened an account and have five pending shipment orders. Is there anything I have to do on my side, or will these funds be paid out according to the banking information I input?

Thanks
Rich

  1. Support Staff 1 Posted by julien on 31 May, 2018 10:52 PM

    julien's Avatar

    Hi Rich,

    Yes we issue wire payouts to banks once week and during the business week. A wire will likely go out either tomorrow or early next week.

    -Julien

  2. 2 Posted by Richard Homann on 12 Jun, 2018 10:55 PM

    Richard Homann's Avatar

    Hi Julien

    Could let me know why a payment has not gone out yet? Is there something
    that is not set correctly?

    Thanks

    Rich

  3. Support Staff 3 Posted by julien on 13 Jun, 2018 10:49 PM

    julien's Avatar

    Hi Rich,

    I will send a note to our finance team and see if I can find the exact timing of the payout.

    -Julien

  4. Support Staff 4 Posted by julien on 13 Jun, 2018 11:11 PM

    julien's Avatar

    Hi Rich,

    Our finance team informed me a payout will be processed tomorrow June 14th

  5. 5 Posted by homannr on 14 Jun, 2018 11:08 AM

    homannr's Avatar

    Thanks Julien, being new to the process I just wanted everything was set up correctly

    Sent from my iPhone

  6. Support Staff 6 Posted by julien on 14 Jun, 2018 09:45 PM

    julien's Avatar

    Hey Rich,

    Our finance team is asking to confrim your ABA number for your bank account. Can you send this to [email blocked]?

  7. 7 Posted by Richard Homann on 14 Jun, 2018 09:59 PM

    Richard Homann's Avatar

    Hi Julien

    It is 263191387

    Rich

  8. Support Staff 8 Posted by julien on 18 Jun, 2018 05:55 PM

    julien's Avatar

    Thanks Rich.

    I have passed this on

  9. julien closed this discussion on 18 Jun, 2018 05:55 PM.

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