Minimum payout amount

Hassan Ghorbani's Avatar

Hassan Ghorbani

23 Nov, 2018 10:00 PM

Dear Sirs,

Would you please tel me how much is the minimum payout amount for merchants?

Thanks and best wishes
Hassan

  1. Support Staff 1 Posted by GoCoin DevTeam on 24 Nov, 2018 08:04 PM

    GoCoin DevTeam's Avatar

    Default settings for automatic payouts are as follows. You can request your own thresholds for each currency if desired. (Contact [email blocked])

    Fiat (USD, EUR, GBP) Wire Transfer $1,000 Weekly
    Bitcoin: 0.01 BTC Daily*
    Litecoin: 0.1 LTC Daily
    Dash: 0.01 DASH Daily
    Bitcoin Cash: 0.01 DASH Daily
    * Business days

  2. GoCoin DevTeam closed this discussion on 24 Nov, 2018 08:04 PM.

  3. Paymax Card & Payment Services LLC. re-opened this discussion on 26 Nov, 2018 10:34 AM

  4. 2 Posted by Paymax Card & P... on 26 Nov, 2018 10:34 AM

    Paymax Card & Payment Services LLC.'s Avatar

    Dear Sir,
    Thank you for your quick response. Can I order my first payout balance to
    test bank transaction?
    Thanks and best Regards
    Hassan

    ==================================================

  5. Support Staff 3 Posted by julien on 26 Nov, 2018 07:33 PM

    julien's Avatar

    What is the name of your merchants account?

  6. 4 Posted by Paymax Card & P... on 26 Nov, 2018 10:46 PM

    Paymax Card & Payment Services LLC.'s Avatar

    Dear Sir or Madam,
    The email of our merchant is: [email blocked]
    Contact email: [email blocked]
    Business Name: PrepaidaCard.com ( paymax card and payment services KFT )
    May I ask the payout time two times per week? Normally each day we have
    1,000 USD - 3000 USD transaction on our website.

    Best Regards
    Hassan

    ==================================================

  7. Support Staff 5 Posted by julien on 27 Nov, 2018 11:22 PM

    julien's Avatar

    We typically pay out once a week if the account balance is above $1000 usd. However there can be delays like this recent week due to the Holidays which affect banks.

  8. 6 Posted by Paymax Card & P... on 05 Dec, 2018 09:48 AM

    Paymax Card & Payment Services LLC.'s Avatar

    Dear Julien,

    Would you please inform me when would you send my account payout balance to
    our bank account in Hungary? It is more than 10 days that I we are waiting
    for test transaction to start our business by your company.

    Best Wishes
    Hassan

  9. 7 Posted by Paymax Card & P... on 06 Dec, 2018 10:41 AM

    Paymax Card & Payment Services LLC.'s Avatar

    Dear Julien,

    Would you please inform me when would you send my account payout balance to
    our bank account in Hungary? It is more than 10 days that I we are waiting
    for test transaction to start our business by your company.

    Best Wishes
    Hassan

  10. Support Staff 8 Posted by julien on 06 Dec, 2018 07:30 PM

    julien's Avatar

    Hi Hassan,

    I can check the status of your payout. We recently were experience some temporary bank delays at the end of November and are just working out of that now. We were given a date of resolution for the bank delays of December 12th however we expect it to be cleared much sooner than that,

  11. 9 Posted by Paymax Card & P... on 13 Dec, 2018 09:51 PM

    Paymax Card & Payment Services LLC.'s Avatar

    Dear Sirs,
    I am wondering that you don't response to emails and also do not pay out
    the merchant balance to bank account. Would you please let us know what can
    we do to continue business with your company? This is our first payment and
    we would like to use your service.
    If you have any trouble to bank transfers, we can accept bitcoin to our
    bitcoin address as below:

    3MmR6DxX72y4Sbw67HQDPbu587aQtNAp71

    Best Regards
    Hassan

  12. Support Staff 10 Posted by julien on 14 Dec, 2018 01:53 AM

    julien's Avatar

    Hello Hassan,

    I understand your frustration with the payout delay. We were not expecting this issue to come up but it did and it disrupted our normal payout time frame. The good news is that we have resolved this as of yesterday and have begun clearing out our queue of fiat payments. We should have yours send soon, likely tomorrow.

  13. 11 Posted by Paymax Card & P... on 17 Dec, 2018 10:11 AM

    Paymax Card & Payment Services LLC.'s Avatar

    Dear Julien,
    Thank you for your reply. But unfortunately I can not see any change in my
    balance in my account. Would you please let me know if this transfer has
    been made successfully?

    Best regards

  14. 12 Posted by Paymax Card & P... on 18 Dec, 2018 02:02 PM

    Paymax Card & Payment Services LLC.'s Avatar

    Dear Sirs,
    It seems still you have trouble by your bank transfer
    If you have any trouble to bank transfers, we can accept bitcoin to our
    bitcoin address as below:

    3MmR6DxX72y4Sbw67HQDPbu587aQtNAp71

    Best Regards
    Hassan

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